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Communications Assistant (Relay) (CA)

A Communications Assistant (Relay) is a professional who facilitates communication between individuals with hearing or speech impairments and those without such impairments. They do this by utilizing relay services, such as text-to-voice or voice-to-text technologies, to ensure effective and accurate communication. The assistant may also provide support in various communication settings, such as phone calls, video conferences, or in-person interactions. Their primary goal is to ensure that all parties involved in a conversation can understand and participate effectively, regardless of any communication barriers. Communications Assistant (Relay) can facilitate conversations between deaf and hearing individuals by converting spoken language into text and vice versa. This service allows deaf colleagues to participate in meetings, phone calls, and other workplace interactions more easily. By using Communications Assistant (Relay), both deaf and hearing employees can engage in effective communication, fostering a more inclusive work environment.

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