Two Line Voice Carry Over (VCO) is a telecommunication service designed for individuals with hearing impairments who prefer to use their own voice during phone conversations. This service allows users to speak directly to the person they are calling, while a relay operator transcribes the responses from the other party in real-time. The transcribed text is then displayed on a specialized device or screen for the VCO user to read. This enables seamless communication between the hearing-impaired individual and the other party, allowing for a more natural and efficient conversation.
Two Line Voice Carry Over allows deaf individuals to use their own voice while receiving responses through text. This technology enables more efficient communication between hearing and deaf colleagues, as it combines both speaking and typing. Two Line Voice Carry Over can help create a more inclusive work environment by bridging the communication gap between deaf and hearing individuals.